77bld Privacy Policy — Our Commitment to Protecting Your Data

1Introduction

Welcome to 77bld. Our Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal data when you use the 77bld.app website or mobile app.

77bld believes your privacy is a fundamental right. That's why we only collect data we genuinely need and use the best available technology to keep it safe. This policy explains exactly what we do — and don't do — with your information.

This Privacy Policy is part of 77bld's Terms and Conditionspart of. By using the platform, you are considered to have agreed to this policy.

2What Data We Collect

77bld collects two types of data — what you provide directly and what is collected automatically.

77bld never stores your password in plain text. All passwords are kept in an encrypted hash format.

3Methods of Data Collection

77bld collects data in the following ways:

• Registration Form: Information you provide when creating an account.
• KYC verification: Documents submitted for identity verification.
• Transaction Records: Automatically collected during deposit and withdrawal transactions.
• Cookie and session data: Automatically collected via the browser.
• Support Communications: What you write in live chat or email.
• Device Logs: Automatically recorded when you access the app or website.

4Purpose of Data Use

77bld uses your data solely for the following purposes:

• Account management: Managing logins, profile updates, and account security.
• Transaction Processing: Processing deposits and withdrawals quickly and accurately.
• Customer support: Helping resolve your issues quickly and efficiently.
• Promotions & Bonuses: Sending you offers tailored to your preferences (you can opt out at any time).
• Fraud Prevention: Identifying suspicious activity to keep accounts secure.
• Legal obligations: Generating required reports in compliance with applicable laws.
• Service Improvement: Analyzing usage patterns to enhance the overall gaming experience.

77bld never sells your data to advertising networks or uses it for third-party marketing campaigns.

5Data Sharing Policy

77bld may share your data in limited circumstances, with strict rules applied in each case:

• Payment Provider: Only the information necessary to process transactions is shared with Mobile Banking, Nagad, and Rocket.
• KYC partner: Documents are sent through secure channels for identity verification.
• Legal authorities: Data may be disclosed in response to a lawful order from the Bangladesh government or a court directive.
• Cybersecurity: In cases of serious hacking or fraud, the relevant authorities may be notified.

6Cookies & Tracking Technologies

77bld uses cookies and similar technologies on its website and app. These fall into three categories:

• Essential cookies: These cookies are essential for maintaining login sessions and ensuring site security. Disabling them will prevent the site from functioning properly.
• Performance Cookies: We analyze which pages are visited most and how long users stay, in order to improve our service quality.
• Functionality Cookies: Used to remember your language preference, theme settings, and similar choices.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features of 77bld to stop working.

7Data Retention Period

How long 77bld retains your data depends on the type of information and applicable legal requirements:

• Account information: For the duration the account is active and up to 5 years after closure.
• Transaction Records: Retained for a minimum of 5 years in accordance with financial regulations.
• KYC documents: Up to 3 years after account closure.
• Support Chat Logs: Up to 2 years.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

After a set period, data is securely deleted or anonymized.

8Your Rights

If you have an account with 77bld, you may exercise the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request that incorrect or outdated information be updated.
• Right to Erasure: You may request deletion of specific data (unless retention is required by law).
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Marketing Opt-Out: You can opt out of promotional messages or emails.
• Right to lodge a complaint: If you believe this policy has been violated, you can file a complaint with 77bld support.

To exercise these rights, email [email protected] or reach out via live chat. 77bld typically responds within 72 hours.

9Security Measures

77bld applies multiple layers of security to protect your data:

• 256-bit SSL/TLS Encryption: All data transfers on the website and app are encrypted.
• Two-Factor Authentication (2FA): OTP verification for added account security.
• Firewall Protection: Advanced firewall systems to block unauthorized access.
• Regular Security Audits: A third-party expert team conducts regular system audits.
• Suspicious Activity Detection: Automatic alerts for unusual login attempts or transactions.

10Right to Policy Changes

77bld reserves the right to update or modify this Privacy Policy at any time. When changes are made:

• The "Last Updated" date at the top of the page will reflect the change.
• You will be notified in advance via email or app notification whenever significant changes are made.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

Please check this page regularly. If you object to any changes, contact our support team before closing your account.

11Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Click the chat button in the bottom-right corner of the platform.
• Response Time: Usually within 5 minutes to a maximum of 24 hours

Upon a request to delete or correct data, 77bld will complete the process within 7 business days and send you a confirmation.